October 30, 2014 In the news
Improving organic sales growth requires delivering an omnichannel experience for customers, particularly during the onboarding process.
BY MITCHELL ORLOWSKY
Oct 20, 2014
As competition heats up from the likes of Walmart, PayPal and other shadow banking organizations, financial institutions need to improve customer engagement in order to increase wallet share, customer acquisition and retention. Additionally, technological advances and customers’ experiences in other industries have altered customers’ expectations and needs, which give banks both opportunities and challenges.
The sales opportunity lies in the account-opening, process, a critical step in a customer’s journey with a bank. And the best time to capitalize on this opportunity is at the point of sale, when customers are already in the buying mode. Customers who have a great point-of-sale experience are...
Ignite Sales and eLoyalty to Present How Analytics Contribute to Building Sustainable Worth in Banks
October 2, 2014 Press Releases
Dallas, Texas – October 2, 2014 – Ignite Sales, the leader in retail banking customer acquisition and retention technology, will present along with eLoyalty, a TeleTech Company, at Valuing the Bank, an exclusive event for CEOs, chairmen, presidents, CFOs and members of the board of banks hosted by Bank DirectorMagazine.
July 7, 2014 In the news
Competition is heating up in the world of business banking. New entrants such as Square, Wal-Mart and PayPal are serving notice to traditional banks—evolve or die—and the board has taken notice. Business banking sales is now a board-level issue.
In order to compete with non-banking competitors, banks need to be able to consistently recommend and sell products through any channel to truly understand potential sales and profitability.
May 12, 2014 Press Releases
DALLAS, Texas – May 12, 2014 – Ignite Sales Inc., the leader in retail banking customer acquisition and retention technology, today announced that its Co-founder and Chief Analyst Julie Hamrick has been honored in the Dallas Business Journal and TeXchange DFW’s inaugural 2014 North Texas Women in Technology Awards program.
April 14, 2014 Press Releases
Ignite’s Profitability Dashboard for OmniChannel Measurement is a cloud-based analytics solution that gives banks unparalleled detailed visibility into channel performance allowing banks to measure the financial value of each of its channels.
April 14, 2014 Press Releases
DALLAS, Texas – April 14, 2014 – Ignite Sales Inc., the leader in retail banking customer acquisition and retention technology, today announced that its Profitability Dashboard for OmniChannel Measurement has been recognized by Barlow Research’s Monarch Innovation Awards.
March 7, 2014 In the news
Retail banking is at an inflection point.
Together with the obvious pressures from regulations and low interest rates, non-financial institutions such as PayPal and Walmart are threatening banks’ bottom lines. They are under attack in areas they have felt most secure, such as business banking. Walmart’s Sam’s Clubs are offering Small Business Administration (SBA) loans and PayPal has hired a lending team under an executive vice president of business banking. At the same time, customers are also taking greater control of their banking relationships: They are switching banks, changing their behavior and demanding improvements.
March 4, 2014 Press Releases
Product Recommendation Guide and Analytics Solution Helps Increase Account Openings by up to 150%.
December 20, 2013 In the news
Given the continuing importance of branches, improving the sales culture and technology in those branches needs to be a priority.BY MITCHELL ORLOWSKY
Dec 20, 2013
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December 11, 2013 In the news
Banks can start to build a seamless omnichannel experience by delivering consistent product and service recommendations across channels.
DECEMBER 11, 2013
Consumers and businesses are increasingly embracing digital technologies and devices in all stages of their buying process. Although banks have embraced a multi-channel strategy where customers are able to research and buy financial products through multiple channels, including the branch, online, and customer service, banks have yet to embrace an omnichannel strategy.