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Create a Sales Enablement Roadmap

Create a Sales Enablement Roadmap

April 27, 2015 Sales Enablement

A recent Gartner report titled Five Best Practices to Improve Your B2B Road Map for Sales Enablement validates what Ignite Sales has been saying for the past several years.

In this report Gartner describes a methodology that enables you to create a sales enablement roadmap that can be used to socialize and justify investments in sales enablement tools. We recommend that you read this report in detail however here are some key points that we see as important takeaways.

Ignites Sweeps Awards for Innovation!

Ignites Sweeps Awards for Innovation!

April 14, 2015 Omnichannel

We have picked up three (yes, three!) prestigious awards this past quarter for our break through Omnichannel Sales Analytics solution.  Our Omnichannel Sales Analytics solution transforms the sales process, unites all sales channels and provides retail banks the ability to measure the financial value of each of its channels. It provides bank executives the insights and tools they need to manage channel sales effectiveness, close the gap on untapped profitability, and improve efficiency ratios. 

Enhancing sale enablement with tools and data for greater results

Enhancing sale enablement with tools and data for greater results

March 25, 2015 Banking Sales Strategies, Omnichannel

The economy has changed and it’s fundamentally transforming the buyer/seller dynamic. According to a new survey conducted by SDL, channels have become transparent to both businesses and consumers. 60% of millennials surveyed expect a consistent experience from brands whether online, in store or on the phone. Businesses are also following this trend. 60-90% of the B2B buying process is complete before a buyer even contacts a vendor. 

Winning the Customer Experience

Winning the Customer Experience

March 16, 2015 Banking Sales Strategies, Sales Culture

Sometime in the last several years the term “customer experience” has been reduced to a simple subset of what it should mean. “Customer experience” can take on different meanings depending on the context of the conversation. If you are speaking to an organization in charge of the online or digital experience, it typically refers to design of the user interface across multiple online channels. Design, and particularly good design is a critical element of a positive user experience. But that is only the beginning. The customer experience is so much more.

Closing the Sales Gap in Retail Banking

Closing the Sales Gap in Retail Banking

January 26, 2015 Banking Sales Strategies, Sales Culture

Small businesses will buy banking products from the bank that best understands their business and the challenges they face, as well as deliver a clear vision of how to solve them. However many banks are falling short during this consultative sale process. Here’s why.

Retail banking sales culture is a necessity. Your competition is real.

Retail banking sales culture is a necessity. Your competition is real.

January 14, 2015 Sales Culture, Small Business Banking

The competition is heating up in the world of small business banking. New non-banking entities such as Wal-Mart and PayPal entered the small business banking market last year, banks like Capital One opening up drop-in “cafes” instead of branches in order to entice both consumer and small business customers, and innovative technology companies like Square launched a broader range of small business banking products. The competition to traditional banks is very real, and it is heating up.

Small Business Banking - Winning Strategies to Increase Sales

Small Business Banking - Winning Strategies to Increase Sales

December 8, 2014 Banking Sales Strategies, Small Business Banking

Small businesses are a relatively untapped market for retail banks. Banks historically have been reluctant to engage with small businesses.  There is a perception that small businesses are riskier than other bank customers and that there is not enough money to be made on them.  That is not the case. In fact the numbers tell a very different story.

Reimagine Retail Banking – BAI Retail Delivery 2014

Reimagine Retail Banking – BAI Retail Delivery 2014

November 11, 2014 BAI Retail Banking, Omnichannel

Join Ignite Sales at one of the most innovating and educational conferences held for retail banking thought leaders  at the BAI Retail Delivery Conference in Chicago, Illinois on November 11-14, 2014.

We have moved!

We have moved!

October 22, 2014

Our banking customers are continuing to see amazing results from our Recommendation Guides and Sales Analytics. And this success has driven increased demand for our solutions across the banking industry.

Empower Your Employees to Create Customer Loyalty

Empower Your Employees to Create Customer Loyalty

September 22, 2014 Customer Loyalty

With so many methods for critiquing customer services via social media it is even more important today than ever before to delight customers. Banks are going to great lengths to give employees in their branches and call centers the flexibility to use their creativity to deliver superior customer service.