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2013 – The Year of Retail Banking Customer Analytics?

2013 – The Year of Retail Banking Customer Analytics?

January 28, 2013

It doesn’t look like 2013 is going to be a breakout year for most of retail banking. According to a recent report by Banking Strategies, A Look Ahead to U.S. Retail Banking in 2013, the coming year looks like it will be a replay of 2012, with less than favorable market conditions for strong growth.

Branch Productivity and Making the Right Product Offer

Branch Productivity and Making the Right Product Offer

March 22, 2012

We all know that branches are under productive. We all know that we have to move branches to a sales store and not just a transaction shop. Our own Chairman, retired CEO of Diebold and as Cleveland Federal Reserve Chair, Bob Mahoney, has been talking about this for over a decade.