The Three Facets of Brilliant Customer Engagement
Improve the lives of customers through dynamic guided engagement.
Consistent, guided dialogues with customers help discover customer needs and identify the best products and services to improve their lives.
Maintain a consistent dialogue with customers to help eliminate bias and unethical behavior.
Dynamic, guided customer engagement dialogues with documented rationale and recommendations, accessible real-time.
August 14, 2019
DALLAS, Aug. 13, 2019 – Ignite Sales, Inc., the industry leader in customer engagement technology, announced today the release of its enhanced, award-winning Ignite Neuro customer engagement platform, Ignite Neuro 2.0.
Already ahead of any other customer engagement technology, the new release employs a cutting-edge technology stack that distances Ignite Sales from all competitors by enabling financial institutions to:
March 28, 2019
Ignite Sales Strengthens Growing Team with the Addition of Kelly Schilling, SVP, Business Development
Kelly has spent over 20+ years as a technology professional with an extensive range of experience across the financial services industry. She brings seasoned relationships to the team and will be responsible for driving new business with enterprise customers. Kelly has a proven track record deploying business development strategies across diverse industries to maximize revenue, improve market share, and increase profitability through sales of complex technology solutions. Kelly believes authenticity is the key to true partnerships.
December 13, 2018
Ignite Sales hires former CSC Executive, Bob Olson, to lead Financial Services Sales to Continue Rapid Company Growth
Bob will be responsible for the leadership of sales, sales management and maintaining collaborative relationships with financial institutions to provide Ignite’s award winning technology to digitize customer engagement for banks executing on branch transformation and digital engagement initiatives.
August 22, 2019
Cross selling has certainly gained a negative connotation over the past few years, and with good reason. In order for consumers and small businesses to develop trust and establish a long-term relationship with a bank, they must have confidence that their banker is focused on helping them and improving their financial condition. Cross selling often puts the bank’s priorities first, rather than the consumer.
August 9, 2019
The industry is all too familiar with the back and forth debate over branch vs. digital banking. In fact, it’s impossible not to read about it when picking up any trade journal or perusing through your LinkedIn feed: Do customers prefer to conduct their banking online or in person? With mobile banking surging, are branches still relevant?
March 9, 2018
CBA Live 2018. Join Dennis Devine of KeyBank, Bill Hippensteel of Commerce Bank, and George Noga of Ignite Sales, Inc. Tuesday March 13th at 9:20am You’ll learn the differences between deep selling and cross selling and how to engage and meet customers’ needs in the new digital world using AI machine learning.