Why you need Ignite Sales
Accelerate organic sales growth
Increase account openings at the point of sale.
Win against non-bank competition
Merchandising in retail banking
Acquire new customers and provide a personalized experience with real-time customer intelligence.
Merchandise at the point-of-sale
March 25, 2015
The economy has changed and it’s fundamentally transforming the buyer/seller dynamic. According to a new survey conducted by SDL, channels have become transparent to both businesses and consumers. 60% of millennials surveyed expect a consistent experience from brands whether online, in store or on the phone. Businesses are also following this trend. 60-90% of the B2B buying process is complete before a buyer even contacts a vendor.
March 16, 2015
Sometime in the last several years the term “customer experience” has been reduced to a simple subset of what it should mean. “Customer experience” can take on different meanings depending on the context of the conversation. If you are speaking to an organization in charge of the online or digital experience, it typically refers to design of the user interface across multiple online channels. Design, and particularly good design is a critical element of a positive user experience. But that is only the beginning. The customer experience is so much more.
January 26, 2015
Small businesses will buy banking products from the bank that best understands their business and the challenges they face, as well as deliver a clear vision of how to solve them. However many banks are falling short during this consultative sale process. Here’s why.