The Three Facets of Brilliant Customer Engagement
Improve the lives of customers through dynamic guided engagement.
Consistent, guided dialogues with customers help discover customer needs and identify the best products and services to improve their lives.
Maintain a consistent dialogue with customers to help eliminate bias and unethical behavior.
Dynamic, guided customer engagement dialogues with documented rationale and recommendations, accessible real-time.
December 13, 2018
Ignite Sales hires former CSC Executive, Bob Olson, to lead Financial Services Sales to Continue Rapid Company Growth
Bob will be responsible for the leadership of sales, sales management and maintaining collaborative relationships with financial institutions to provide Ignite’s award winning technology to digitize customer engagement for banks executing on branch transformation and digital engagement initiatives.
May 3, 2018
Ignite’s machine learning service, Ignite Neuro, is a game changer for banks and how they engage with customers
Dallas, Texas – May 3, 2018 – Ignite Sales was named the winner of the Silver Stevie® Award for new product and service of the year in the category of Software – Artificial Intelligence / Machine Learning Solution in the 16th Annual American Business Awards®. IGNITE NEURO uses customer facing, artificial intelligence (machine learning) based technology to guide customers and prospects through a highly engaging digital conversation to discover their financial needs and make 100% accurate product recommendations regardless of channel.
April 10, 2018
WELLS FARGO, AUTOBOOKS, NATIONAL BANK OF CANADA, IGNITE SALES AND MBANK WIN 2018 MONARCH INNOVATION AWARDS
MINNEAPOLIS, April 6/Business Wire/ - Wells Fargo, Autobooks, National Bank of Canada, Ignite Sales and mBank are winners in Barlow Research’s 2018 Monarch Innovation Awards. The winners were chosen based on their innovative products and features.
The Monarch Innovation Awards (www.MonarchInnovationAwards.com) are unique and coveted. The 2018 Monarch Award nominations are scored based on uniqueness, stickiness, defendability, ease of use, value and their ‘wow’ factor.
March 9, 2018
CBA Live 2018. Join Dennis Devine of KeyBank, Bill Hippensteel of Commerce Bank, and George Noga of Ignite Sales, Inc. Tuesday March 13th at 9:20am You’ll learn the differences between deep selling and cross selling and how to engage and meet customers’ needs in the new digital world using AI machine learning.
March 23, 2017
As the evolution of financial services accelerates at a relatively rapid pace, retail bankers are challenged to understand that the banking practices and performance that have been satisfactory for decades will not be acceptable going forward. Customers know more, expect more and are far less loyal to a particular bank brand than ever before. Driven by these facts, virtually every bank is assessing how they need to change and are in varying stages of developing and executing revised growth strategies.
October 25, 2016
With so much drama and tension surrounding cross-selling in the banking industry, how should banks properly respond? The answer isn’t as complex as you’d think. Learn:
- The negative implications of reactively eliminating cross-selling
- How to improve customer and employee retention
- Ideas on how correctly cross-selling actually helps banks sustain compliance