#1 Customer Engagement Technology for FIs
Compliant - Consistent - Accurate Guided Conversations Across All Channels
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We're on the grow and looking for a few smart and amazing team players. See the career paths Ignite has available today and take your career to the next level!

Real Results

38% Increase in customer satisfaction
50x Increase in customer application rates
Sales Dialogues to meet the needs of your customers 100% of the time
Eliminate bias with 100% consistent conversations across all channels

How it works



What Banks are saying

The service has allowed us to have more, higher quality conversations with our customer and prospects. New customer activations have exceeded our expectations.

Jim Weber

CMO Comerica Bank

Elite Partners



Banking Solutions

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Industry Insights

News

September 10, 2019

Financial Institutions See 40 Percent Increase in Customer Satisfaction with Ignite Sales

Ignite’s customer engagement management platform reveals proven benefits, including stronger customer engagement, increased sales at the branch & online

August 14, 2019

Ignite Sales Announces Powerful New Capabilities of Next Level Customer Engagement Platform

DALLAS, Aug. 13, 2019 – Ignite Sales, Inc., the industry leader in customer engagement technology, announced today the release of its enhanced, award-winning Ignite Neuro customer engagement platform, Ignite Neuro 2.0.

Already ahead of any other customer engagement technology, the new release employs a cutting-edge technology stack that distances Ignite Sales from all competitors by enabling financial institutions to:

March 28, 2019

Ignite Sales Strengthens Growing Team with the Addition of Kelly Schilling, SVP, Business Development

Kelly has spent over 20+ years as a technology professional with an extensive range of experience across the financial services industry. She brings seasoned relationships to the team and will be responsible for driving new business with enterprise customers. Kelly has a proven track record deploying business development strategies across diverse industries to maximize revenue, improve market share, and increase profitability through sales of complex technology solutions.  Kelly believes authenticity is the key to true partnerships.

Blogs

September 9, 2019

Is Your Branch Staff Engaged?

In a recent survey from Celent, it was concluded that while consumers may not visit the branch often, when they do, their experience is critically important. In fact, a poor branch experience is the single biggest motivator for switching banks. And it’s not just Boomers. Forty-three percent of Millennials expressed the same sentiment. 

August 22, 2019

Deep Selling to Grow Deposits & Improve the Customer Experience

Cross selling has certainly gained a negative connotation over the past few years, and with good reason. In order for consumers and small businesses to develop trust and establish a long-term relationship with a bank, they must have confidence that their banker is focused on helping them and improving their financial condition. Cross selling often puts the bank’s priorities first, rather than the consumer.

August 9, 2019

Forget the Branch vs. Digital Banking Debate!  It’s About Customer Experience.

The industry is all too familiar with the back and forth debate over branch vs. digital banking. In fact, it’s impossible not to read about it when picking up any trade journal or perusing through your LinkedIn feed: Do customers prefer to conduct their banking online or in person? With mobile banking surging, are branches still relevant?